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Frequently Asked Questions
What is the material of the figurine?
Figurines are made of sandstone. It's like a finely powdered gypsum porcelain. The material is not meant to be moisturised, so if it is to be served as a caketopper, we use acrylic base for the figurines to protect them from getting wet.
What should I wear?
If you are being scanned with 3D scanning booth. You can wear any clothes of any color. The only thing we avoid to scan is glasses and large earings. The transparent cloths on the print will not be transparent at all. If you are being scanned with hand scanner there are some limitations: transparent cloths as well as single color cloths should be avoided. Cloths with bright colors, large patterns and textures work the best.
If price related to number of people scanned together?
Yes, the price is related to the number of people scanned together. The reason for this is digital scupltors' time spent for preparation for 3d print and the material consumed. 3D printing of two people in a scan requires twice as much material and twice as much digital sculpting of each person.
Do you ship internationally?
Yes we do, however we will charge additional amount for the transportation to the country of your choice.
How should I pose.
You can pose anyway you want, however some poses are not recommended for small sizes, as some parts can be quite fragile during production process.
Can I print the digital model that you send me?
The file that we send you cannot be 3D printed. You may obtain two different kinds of files from us: 1. raw files (stl, or obj), 2. print ready files (stl or obj). Additional fees will apply.
Are there limitations?
There are limitations: glasses, large earings, thin sharp parts. The sandstone material is fragile and the thin parts can be easily broken. However the thin, sharp parts can printed for plating, as the metal coating will make the thin parts thicker and stronger.
Do you offer discounts for copies?
Yes, we do offer 20% discount for identical copies of the same product, shape, material, finish and size.